Our team of experts are ambitious, proactive and specialists in their fields, always striving to learn and be better, so as a team, we can help your business to thrive, helping you focus on what you do best: serving your customers
We’re curious about the world of Payments and Commerce around us; we’re always asking questions, looking for answers and using our thirst for knowledge helping your businesses thrive
We thrive by being honest with ourselves, our partners and our customers. We're personal, saying it how it is and in return, we always accept positivity, feedback and future goals.
I'm a big believer in the role data and technology play in creating great consumer experiences, and this has guided my career - from being a co-founder of the Nectar loyalty programme in the UK to joining the world of Fintech at Adyen.
What attracted me to DNA Payments is the people and the technology: great terminal software, a single platform for all channels, end-to-end service to create a one-stop shop, and a world-class Merchant Portal.
Outside of work, I love to hike and cycle, and I'm a passionate supporter of Fulham Football Club.
My role as Chief Commercial Officer is to support DNA Payments Group' strategic growth programme, focusing on expansion through strategic acquisition, moving into new geographical areas and driving our organic engines.
With a track record of successfully building and scaling Fintech businesses, I drive the Group's strategic aims of achieving organic and structural growth. A graduate of the University of York, I've held senior commercial leadership roles at Ebury and Airwallex, as UK & IRE Managing Director and laterally as Head of EMEA.
Working in Financial Services and Payments for over 25 years, I've extensive expertise in regulated acquiring, Ecommerce gateways and POS solutions whilst running large and complex multi-lingual and global operating teams.
The opportunity to join a strong growth company in DNA Payments Group was too good to miss. As the Chief Operating Officer, I'm responsible for the entire end-to-end customer lifecycle, from Onboarding, Terminal management and logistics to client servicing and financial operations. In addition, I manage our facility estate and ensure our new companies are seamlessly integrated into the DNA Payments Group.
Out of work, I enjoy all things sports, especially live, and I still play cricket socially throughout the English summer. In between watching, I enjoy spending time with family and friends and travelling extensively.
I started my career as a Junior Marketing Manager in the American Express division of one of the Central Asian banks back in 2008. Since then, I've progressed through various career steps in B2C and B2B Banking to Head of Marketing and PR in the region's largest bank.
I'm proud of my business portfolio, which includes numerous complex banking and payments projects. These include implementing and launching fintech products such as ApplePay, QR-payments, mPOS, and mobile banking solutions into various markets and managing international products.
Given my IT background, I enjoy staying on the edge of marketing and technology. This combination helps me achieve better results in planning and managing digital, IT and marketing projects.
A senior HR leader with over 20 years of experience in generalist HR, my learning and development expertise has been gained through working in corporate and consulting roles.
This work led me to my current position at DNA Payments, responsible for People: HR and Learning & Development. My preferred role is where I’m building and continuously developing the people provision for the organisation and its employees.
Out of work, I love being outdoors, so I spend time walking my dog. A real passion of mine is teaching and practising Pilates and generally keeping fit and healthy.
My role is as the Head of Compliance and MLRO across our Group. An entrepreneur at heart, I've accumulated extensive experience across FinTech, RegTech and Payments Services both in the UK and internationally. Being a qualified Anti-Money Laundering Specialist (ACAMS), my approach to Compliance has brought successes and achievements.
I'm responsible for Compliance, establishing standards and implementing procedures to ensure the compliance programs meet our priorities. I also oversee our compliance with FCA and Card Scheme rules on systems and controls against money laundering and criminal activities. I advise on regulatory and enterprise risk so we can make informed decisions within an acceptable risk and compliance profile.
A highly motivated sales professional, my role is Co-head of SME Sales at DNA Payments Group, bringing my strong leadership skills and creating a culture of a sustainable drive across the organisation.
With experience in building high performing and resilient sales teams by providing a clear stretch vision focused on results, I drive and encourage others to seek new concepts and solutions that help business growth.
I'm also a respected coach and mentor of people, understanding, inspiring and energising others to succeed in the business and enjoy creating a challenging and supportive culture. When not working, I relax by playing golf and following Manchester United F.C.
I've 16 years of experience in acquiring, starting with managing referral partners and then moving into an independent sales organization (ISO). As part of this role, I was involved in all aspects of the business, which gave me great experience in acquiring and running a business.
This work led me to my current role as Group Head of SME Portfolio, where I manage multiple teams including activations, ISO’s, lead partners, renewals & Telesales. This gives me a great range of involvement in different aspects of the business, making my role diverse, which I really enjoy.
Outside of work, I enjoy playing golf at my local course, Worksop Golf Club and am interested in football supporting Manchester United. Spending time with my two daughters also takes a lot of my time, including dad's taxi to dancing lessons multiple times a week.
As an experienced data protection professional, I’ve worked in non-profit, IT and finance compliance, with an advanced technology background and a focus on educating and empowering colleagues.
As Data Protection Officer for the Group, I ensure our responsible use of information about customers, cardholders, staff and others. As part of our commitment to transparency, I’m working to make our policies and notices simpler and easier to understand for all audiences.
Always nurturing my creative side, I enjoy photography, play a few instruments, and don’t shy away from a spot of DIY. I love travel, culture and languages, and dragging my kids along for the ride!
With an extensive background (over 30 years) in the card payments fraud and credit risk environment, I've gained practical knowledge and experience in global fraud management, prevention and investigation and Card Scheme and Regulatory compliance.
This experience and passion for fraud and risk control functions led me to my current role with DNA Payments, where I'm responsible for Transaction Monitoring and Chargeback management.
Out of work, I enjoy walking our dog Opie, holidays, spending time with friends and family and especially love being 'Nanny' to my two grandchildren.
