I started my career as a Junior Marketing Manager in the American Express division of one of the Central Asian banks back in 2008. Since then, I've progressed through various career steps in B2C and B2B Banking to Head of Marketing and PR in the region's largest bank.
I'm proud of my business portfolio, which includes numerous complex banking and payments projects. These include implementing and launching fintech products such as ApplePay, QR-payments, mPOS, and mobile banking solutions into various markets and managing international products.
Given my IT background, I enjoy staying on the edge of marketing and technology. This combination helps me achieve better results in planning and managing digital, IT and marketing projects.
My role is as the Head of Compliance and MLRO across our Group. An entrepreneur at heart, I've accumulated extensive experience across FinTech, RegTech and Payments Services both in the UK and internationally. Being a qualified Anti-Money Laundering Specialist (ACAMS), my approach to Compliance has brought successes and achievements.
I'm responsible for Compliance, establishing standards and implementing procedures to ensure the compliance programs meet our priorities. I also oversee our compliance with FCA and Card Scheme rules on systems and controls against money laundering and criminal activities. I advise on regulatory and enterprise risk so we can make informed decisions within an acceptable risk and compliance profile.
With an extensive background (over 30 years) in the card payments fraud and credit risk environment, I've gained practical knowledge and experience in global fraud management, prevention and investigation and Card Scheme and Regulatory compliance.
This experience and passion for fraud and risk control functions led me to my current role with DNA Payments, where I'm responsible for Transaction Monitoring and Chargeback management.
Out of work, I enjoy walking our dog Opie, holidays, spending time with friends and family and especially love being 'Nanny' to my two grandchildren.
As an experienced data protection professional, I’ve worked in non-profit, IT and finance compliance, with an advanced technology background and a focus on educating and empowering colleagues.
As Data Protection Officer for the Group, I ensure our responsible use of information about customers, cardholders, staff and others. As part of our commitment to transparency, I’m working to make our policies and notices simpler and easier to understand for all audiences.
Always nurturing my creative side, I enjoy photography, play a few instruments, and don’t shy away from a spot of DIY. I love travel, culture and languages, and dragging my kids along for the ride!
