Our team of experts are ambitious, proactive and specialists in their fields, always striving to learn and be better, so as a team, we can help your business to thrive, helping you focus on what you do best: serving your customers
We’re curious about the world of Payments and Commerce around us; we’re always asking questions, looking for answers and using our thirst for knowledge helping your businesses thrive
We thrive by being honest with ourselves, our partners and our customers. We're personal, saying it how it is and in return, we always accept positivity, feedback and future goals.
My role as Chief Commercial Officer is to support DNA Payments Group' strategic growth programme, focusing on expansion through strategic acquisition, moving into new geographical areas and driving our organic engines.
With a track record of successfully building and scaling Fintech businesses, I drive the Group's strategic aims of achieving organic and structural growth. A graduate of the University of York, I've held senior commercial leadership roles at Ebury and Airwallex, as UK & IRE Managing Director and laterally as Head of EMEA.
As the Chief People Officer, it's my job to create an environment where our people can thrive, which isn't something we can do on our own, so we work closely with everyone in the business to develop a unique employee experience.
I began my career in tech recruitment and progressed into broader talent roles, focusing on talent mapping, entry-level programmes, DE&I, culture, and engagement. I've run wide-scale OD and cultural change programmes more recently, which I love to do. In 2017, I won the Rising Star Awards for HR & Recruitment, which propelled my career to a Director of Talent role.
Our people team is small but perfect, and if it wasn't for my team's knowledge, candour, and support, I couldn't do the job I do.
Working in Financial Services and Payments for over 25 years, I've extensive expertise in regulated acquiring, Ecommerce gateways and POS solutions whilst running large and complex multi-lingual and global operating teams.
The opportunity to join a strong growth company in DNA Payments Group was too good to miss. As the Chief Operating Officer, I'm responsible for the entire end-to-end customer lifecycle, from Onboarding, Terminal management and logistics to client servicing and financial operations. In addition, I manage our facility estate and ensure our new companies are seamlessly integrated into the DNA Payments Group.
Out of work, I enjoy all things sports, especially live, and I still play cricket socially throughout the English summer. In between watching, I enjoy spending time with family and friends and travelling extensively.
With an extensive background in the technology side of UK Payments, I use my expertise to focus on delivery, quality, and execution, helping teams architect and deliver the right solutions.
This work led me to my current role at DNA Payments, where I’m responsible for Development, Testing, Certifications, Production Services, and IT functions.
Out of work, I enjoy my time gardening, going for walks, gaming (Xbox and some PC strategy games), and watching Formula One.
With over 20 years of experience in the finance sector, I've held various roles, from retail banking and programme management to Head of Risk, both domestically and globally, building and leading high-performing teams.
As Chief Risk Officer at DNA Payments Group, I protect the fortress and our customers, and my main responsibilities include Credit Risk, Fraud, Compliance, Information Security and Operational Risk. Together with my outstanding team, we keep the business, partners, and clients safe!
Out of work, I enjoy spending time with my family and creating great memories (such as flying lessons or being a chocolatier for a day) that will last them a lifetime. Also, being a petrolhead and a keen car detailer, I love anything to do with cars or motorbikes, which is another real passion of mine!
With 16 years of acquiring experience, I've been fortunate to work within every acquiring department, consulting on transformation and strategy, from Finance and Product to Compliance and Commercial.
Today, my role focuses on delivering the best Merchant experience from onboarding to products, finding business solutions, and giving customer insights. Since completing my MBA, I've loved researching and understanding Customer behaviour.
In the evenings and at weekends, I drive my children, Benjamin and Pippa, to activities outside of school. I've no social life but enjoy drinking Gin.
A highly motivated sales professional, my role is heading up the sales function for the UK SME sector at DNA Payments Group, bringing my strong leadership skills and creating a culture of a sustainable drive across the organisation.
With experience in building high performing and resilient sales teams by providing a clear stretch vision focused on results, I drive and encouraging others to seek new concepts and solutions that help business growth.
I'm also a respected coach and mentor of people, understanding, inspiring and energising others to succeed in the business and enjoy creating a challenging and supportive culture. When not working, I relax by playing golf and following Manchester United F.C.
I've over 30 years of experience in Merchant Services covering all aspects of acquiring and terminal manufacturers. Over the last 11 years, I've focused on creating and growing an Independent Sales Organisation, First Payment Merchant Services, which DNA Payments Group acquired in 2022.
I look forward to bringing my wealth of experience and skills to the SME element of the Group.
In my own time, I enjoy spending time with my family and friends, which could include a glass or two of Vino!
I've 16 years of experience in acquiring, starting with managing referral partners and then moving into an independent sales organization (ISO). As part of this role, I was involved in all aspects of the business, which gave me great experience in acquiring and running a business.
This work led me to my current role as Group Head of ISO Partners, where I work with our ISOs, supporting and growing the ISO channel, working alongside them and with all the teams internally to offer a best-in-class service and partnership.
Out of work, I enjoy playing golf at my local course Worksop Golf Club and am interested in football. Spending time with my two daughters also takes a lot of my time, including dad's taxi to dancing lessons multiple times a week.
With over 20 years of experience in the payments sector, I've an extensive background in building strategic partnerships, complex solution sales and team management for several of the UK's leading PSPs and Acquirers.
At DNA Payments, I'm responsible for driving growth through our largest customers and partners. Managing our Corporate Sales & Account Management Teams, I position our market-leading omnichannel solutions and services across multiple verticals through partner and direct channels.
Out of work, I enjoy the simple things in life, time with my family and friends.
My role is as the Head of Compliance and MLRO across our Group. An entrepreneur at heart, I've accumulated extensive experience across FinTech, RegTech and Payments Services both in the UK and internationally. Being a qualified Anti-Money Laundering Specialist (ACAMS), my approach to Compliance has brought successes and achievements.
I'm responsible for Compliance, establishing standards and implementing procedures to ensure the compliance programs meet our priorities. I also oversee our compliance with FCA and CardScheme rules on systems and controls against money laundering and criminal activities. I advise on regulatory and enterprise risk so we can make informed decisions within an acceptable risk and compliance profile.
With an extensive background (over 30 years) in the card payments fraud and credit risk environment, I've gained practical knowledge and experience in global fraud management, prevention and investigation and Card Scheme and Regulatory compliance.
This experience and passion for fraud and risk control functions led me to my current role with DNA Payments, where I'm responsible for Transaction Monitoring and Chargeback management.
Out of work, I enjoy walking our dog Opie, holidays, spending time with friends and family and especially love being 'Nanny' to my two grandchildren.
I started my career as Junior Marketing Manager in the American Express division in one of the banks in Central Asia back in 2008. Since then, I've made my way through various career steps in B2C and B2B Banking to Head of Marketing & PR in the region's largest bank.
I'm proud of my business portfolio, which includes numerous complex banking projects, including implementing and launching fintech products such as ApplePay, QR-payments, mPOS and mobile banking solutions into various markets, through to the merger of large banks, managing their international products.
Given my IT background, I enjoy staying on the edge of marketing and technology. This combination helps me achieve better results in planning and managing digital, IT and marketing projects.
I lead the Commercial Finance function, where we're responsible for providing financial and commercial advice to help achieve our goals. We aim to support through decision-making and analysis, helping management understand their data whilst also providing insight and challenge.
Before working at DNA Payments, I was at WorldRemit and PWC, working across a wide range of companies to drive strategy, growth and success.
When I'm not in the office, I enjoy cooking and creating new recipes in the kitchen (and making a bit of a mess!).
I’m proud to be a part of DNA Payments Group from the point where it was a proof of concept on the drawing board—actively participating in technological evolution using my 20+ years of experience in fintech as a privilege.
As Head of Processing, I manage our transaction processing architecture, its implementation and technology improvements.
I prefer to keep my free time active by playing golf, alpine skiing, hiking and motorsports, all of which I love to do!