Introduction

These terms of use govern your use of this website and any of its content (Site); by using our Site, you confirm that you accept these terms of use and that you agree to comply with them.

These terms of use apply between DNA Payments Limited (we, us or our) and you, the person accessing or using the Site (you or your). If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms of use.

These terms of use refer to the following additional terms, which also apply to your use of our Site:

• Our Privacy Policy See further under How we may use your personal information.
• Our Cookies Policy, which sets out information about the cookies on our site.

There are other terms that may apply to you

These terms of use, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and DNA Payments Limited in relation to your use of this Site, and supersede all previous agreements in respect of your use of this Site.

Who we are and how to contact us

DNAPayments.com is a site operated by DNA Payments Limited. We are registered in England and Wales under company number 11154668 and have our registered office at 10 Lower Grosvenor Place, London, SW1W 0EN, United Kingdom. To contact us, please email support@DNAPaymentsgroup.com

We may make changes to these terms of use 

We may amend these terms of use from time to time. Revised terms of use will apply to the use of our Site from the date of the publication of the revised terms of use on this website. Please check this page regularly to ensure you are familiar with the current version. These terms were last updated on 23 March 2022.

We may make changes to, suspend or withdraw our Site 

We may update and change our Site from time to time to reflect changes to our products, our users’ needs and our business priorities

We do not guarantee that our Site will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Site for business and operational reasons as we see fit. We will try to give you reasonable notice of any suspension or withdrawal.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

Ownership, use and intellectual property rights

The intellectual property rights in the Site and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the Site (Content) are owned by us and our licensors.

We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit.

Nothing in these terms of use grants you any legal rights in the Site or the Content other than as necessary for you to access it.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.

You must not:

• republish material from this Site (including republication on another website);
• sell, rent or sub-license material from the website;
• show any material from the website in public;
• reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
• adjust, try to circumvent or delete any notices contained on the Site or the Content (including any intellectual property notices)
• adjust, try to circumvent or delete any in any digital rights or other security technology embedded or contained within the Site or the Content in any digital rights or other security technology embedded or contained within the Site or the Content; or
• redistribute material from this website

If you print off, copy, download, share or repost any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without our express written consent.

You must not use this website for any purposes related to marketing without our express written consent.

You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site.

We make no promise that the Site is appropriate or available for use in locations outside of the UK. If you choose to access the Site from locations outside the UK, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.

We may prevent or suspend your access to the Site if you do not comply with these terms of use or any applicable law.

Restricted access

Access to certain areas of this Site is restricted. We reserve the right to restrict access to areas of this Site or the entire Site, at our sole discretion.

How we may use your personal information

Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information..

Accuracy of information 

We make no representations or warranties, express or implied, in relation to this Site or the information and materials provided on it.

We try to make sure that the Site is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site is at your own risk.

Any content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest, but has not been tailored to your specific requirements or circumstances. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. You should always use your own independent judgment when using our Site and its content.

Limitations of liability

THE SITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SITE IS WITH YOU. WE (DNA PAYMENTS, ITS OFFICERS, CONTRACTORS, AGENTS, SUBCONTRACTORS, SUPPLIERS OR EMPLOYEES) WILL NOT BE LIABLE TO YOU (WHETHER UNDER THE LAW OF CONTRACT, TORTS OR OTHERWISE) IN RELATION TO THE CONTENTS OF, OR USE OF, OR IMPOSSIBILITY OF USE, OR OTHERWISE IN CONNECTION WITH, THIS SITE:

• TO THE EXTENT THAT THE WEBSITE IS PROVIDED FREE-OF-CHARGE, FOR ANY DIRECT LOSS;
• FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL LOSS; OR
• FOR ANY BUSINESS LOSSES, LOSS OF REVENUE, INCOME, PROFITS OR ANTICIPATED SAVINGS, LOSS OF CONTRACTS OR BUSINESS RELATIONSHIPS, LOSS OF REPUTATION OR GOODWILL, OR LOSS OR CORRUPTION OF INFORMATION OR DATA.

THESE LIMITATIONS OF LIABILITY APPLY EVEN IF  WE HAVE BEEN EXPRESSLY ADVISED OF THE POTENTIAL LOSS.

WE DO NOT EXCLUDE OR LIMIT IN ANY WAY OUR LIABILITY TO YOU WHERE IT WOULD BE UNLAWFUL TO DO SO. THIS INCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR THE NEGLIGENCE OF OUR EMPLOYEES, AGENTS OR SUBCONTRACTORS AND FOR FRAUD OR FRAUDULENT MISREPRESENTATION.

Reasonableness

By using this Site, you agree that the exclusions and limitations of liability set in these terms of use are reasonable. If you do not think they are reasonable, you must not use this Site.

Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

Breaches of these terms of use by you

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deems appropriate to deal with the breach, including suspending your access to the Site, prohibiting you from accessing the Site, blocking computers using your IP address from accessing the Site, contacting your internet service provider to request that they block your access to the Site and/or bringing court proceedings against you.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platforms to access our Site. You should use your own virus protection software.

You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

Rules about linking to our site

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part.

Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

Severability

If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Law and jurisdiction

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law to the exclusion of its conflict of law rules. We both agree to the exclusive jurisdiction of the courts of England and Wales.