Product guides
Explore our product guides
Start by selecting your payment solution
axept® PRO Android POS app
This tutorials will guide you through the process of setting up and accepting payments, as well as performing refunds, using your axept® Pro card machine from DNA Payments.
axept Pro User Guide
axept® Pro card machine activation
Wi-Fi connection setup
SIM card connection setup
Logging in
Card present sales
Mail and phone orders
Card present refund
Card not present refund
Merchant Portal
Explore the DNA Payments Merchant Portal and it's features
Merchant Portal Guide
Merchant Portal Mobile App Guide
Merchant Portal overview
Payment Links
Detailed tutorial on how to use Payment Links
Payment Links Guide
Virtual Terminal
Step-by-step guide on how to accept payments via Virtual Terminal
Virtual Terminal Guide
Website Payments
Explore how our integrated Website Payments work
Website Payments Guide
Website Payments Integration Guide
Website Payments overview
Zash ePOS
Explore how our all-in-one ePOS Solution works
Zash ePOS Guide
Chargebacks Guide
This guide describes our Chargeback procedures in a step-by-step format
Chargebacks Guide
PCI SAQ
This short guide will explain how to submit PCI-SAQ forms
PCI SAQ Page
We're here to help
Our support team is happy to assist you with installation process and answer other questions.