This Schedule 5 sets out the terms and conditions specific to you using Zapp and Pay by Bank (if we have agreed to you using these payment methods).

The specific terms defined in this schedule 5 (clause 1.1) will be more important than any conflicting terms defined in the glossary. Remember, these defined terms in this schedule 5 only matter here and won't affect the glossary's meanings.

In case the rest of the bold terms are unfamiliar to you, a comprehensive glossary is available for reference here. The glossary provides explanations and definitions for better understanding of the terms used throughout the schedules. 

1. DEFINITIONS 

1.1. In this schedule 5, the words and phrases set out below have the meanings shown wherever they appear in bold type. 

2.1. As well as your other obligations set out in the agreement, you must do the following in connection with your use of Zapp and Pay by Bank:

2.1.1. Only use the merchant button provided by the operator, or a button which has equivalent functionality and performance, and keep to the related requirements in the documentation.

2.1.2. Only claim funds from us for valid transactions for goods or services which you are supplying (or which are provided by a third party you are acting as an agent for) to the relevant customer.

2.1.3. For all transactions, issue fully itemised receipts which keep to all applicable laws, and any requirements specified in the documentation.

2.1.4. Accept transaction data as evidence (but not conclusive proof) of a transaction for the purposes of investigating and settling any dispute relating to Pay by Bank.

2.1.5. Only use Zapp data for the purposes of processing the relevant transaction and completing the order that transaction is for. You must not use Zapp data for any other purpose.

2.1.6. Comply with and settle disputes relating to Pay by Bank in line with the Zapp Consumer Disputes process (which we will tell you about).

2.1.7. Follow the Brand Guidelines and User Experience Guidelines.

2.2. You must not make any claim relating to transactions directly against the operator or its agents.

3. MIT MANDATES

3.1. If you set up an arrangement with a customer to collect regular payments from their account, the MIT mandate for that arrangement must confirm the following:

3.1.1. The value of the payments and the dates you will collect them.

3.1.2. If the value of the payments may change, how the change to the payment will be calculated. 

3.1.3. The expiry date of the MIT mandate, after which you will not collect payments.

3.1.4. That the customer can cancel the MIT mandate at any time, with instructions on how to cancel it.